My order hasn't arrived yet. Where is it?

A seemingly elegant design can quickly begin to bloat with unexpected content or break under the weight of actual activity. Fake data can ensure a nice looking layout but it doesn’t reflect what a living, breathing application must endure. Real data does.

How do I place an order on Eshtarit?

You can browse any category, add items to your cart, and proceed to checkout. Choose your preferred payment method and confirm your order.

How can I track my order?

Once your order is shipped, you will receive a tracking link via email and in your account under My Orders.

What payment methods are available?

We support secure online payment through credit/debit cards, Paymob, Fawry, and cash on delivery in selected areas.

How do I return or exchange a product?

Returns can be requested from your Order History. Select the item and click Request Return. Our team will arrange pickup or exchange based on the return policy.

Are the products on Eshtarit authentic?

Yes — all products are listed by verified vendors. We regularly review and monitor vendors to ensure authenticity and quality.

How do I become a vendor on Eshtarit?

Go to Become a Vendor, fill in your business details, and our onboarding team will contact you within 48 hours to activate your store.

How does the AI recommendation feature work?

Our AI analyzes your preferences, budget, and browsing history to recommend products and services that match exactly what you’re looking for — making your shopping smarter and faster.