FREQUENTLY ASKED QUESTIONS
Yes, all our products are uploaded by verified vendors, and the photos represent the actual items. If the product has variations (like color or size), they’ll be clearly listed before checkout.
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nce your order is confirmed, your receipt will be sent to your registered email.
You can also view or download it anytime from My Account → Orders → View Details.
Simply go to your Order History, select the product, and click Request Return.
We’ll arrange pickup or exchange within a few working days based on our return policy.
We currently deliver across all governorates in Egypt, in partnership with trusted shipping and logistics providers.
Delivery times depend on your location and the vendor.
