Eshtarit – Privacy Policy

Last updated: November 2025

Welcome to Eshtarit (“the App”, “the Website”, “we”, “us”, or “our”).
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our mobile application or website.

By using Eshtarit, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of data:

1.1 Personal Information

  • Name

  • Email address

  • Phone number

  • Delivery address

  • Payment information (processed securely via third-party gateways)

1.2 Device Data

  • IP address

  • Device model

  • Operating system

  • App usage and performance data

1.3 Cookies and Tracking

We use cookies and analytics tools to improve user experience and app performance.

2. How We Use Your Information

We use the collected data to:

  • Create and manage your account

  • Process and deliver orders

  • Provide customer support

  • Improve app performance and user experience

  • Send updates, offers, and notifications (optional)

  • Prevent fraud and ensure secure transactions

3. Third-Party Services

We may share necessary data with trusted third-party services for:

  • Payment processing (e.g., FawryPay, Paymob, credit card providers)

  • Delivery and shipping partners

  • Analytics and crash reporting (e.g., Google Analytics, Firebase)

We do NOT sell your personal data.

4. Data Security

We take appropriate technical and organizational measures to protect your data from:

  • Unauthorized access

  • Loss or misuse

  • Modification or deletion

All payments are processed securely and encrypted through external payment gateways.

5. Your Rights

You have the right to:

  • Access your personal data

  • Edit or delete your account

  • Request that we stop using your data

  • Disable notifications

6. Children’s Privacy

Eshtarit is not intended for children under 13.
We do not knowingly collect information from anyone under this age.

7. Changes to This Policy

We may update this Privacy Policy occasionally.
Changes will be posted on this page with an updated date.

8. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

📧 [email protected]
🌐 eshtarit.com